Blue Mountain Hay High-Altitude Organic Meadow Hay, 15oz

High-Altitude Organic Meadow Hay

100% ORGANIC:
Blue Mountain organic meadow hay is grown in USDA-certified organic fields on local family farms in the Pacific Northwest and packaged in-house. USDA organic means that there are no GMOs, no antibiotics, no herbicides, and no toxic chemicals used, making our organic garden straw safe for you and your pets.

SWEET:
Your pet may enjoy nothing better than sweet, savory, nutritious, fresh, organic meadow hay. In fact, a great herbivore diet that uses high-altitude hay products (like BMH organic meadow hay), includes 10% fresh greens, 20% appropriate pellets, and 70% high-altitude hay (e.g. organic meadow hay). Your pet deserves to be treated like royalty! 

HEALTHY:
Organic Meadow Hay promotes healthy animal well-being, promotes natural foraging behavior, and brings the taste of nature to your small pets. Whether you need bunny food, guinea pig treats, or chinchilla treats, you can rest assured that your pet is eating healthily!

FRESH:
Blue Mountain is committed to selling fresh products that bring joy to your pets (whether that’s a happy chirp, squeak, or any other small pet happy noise). Harvested in the Pacific Northwest, we deliver fresh organic meadow hay directly to your door after the sale is made.

Canada Post has begun the process of safely ramping up and stabilizing operations across the country. With a large, integrated network of processing plants, depots and post offices, stabilizing operations will take time and the company asks Canadians for their patience.

• Canadians should expect delivery delays through the remainder of 2024 and into January 2025.

Canpar has issued a delay in service notification due to increased shipment volumes and inclement weather in some areas.

Petland ships orders Monday through Friday (excluding statutory holidays).  We use Canada Post, Purolator & Canpar for delivery.  "Free Shipping" will usually be sent through Canpar Ground service.  Canpar Ground & Purolator Ground services do not have guaranteed delivery times and the shipping times will only be estimates.  

Orders made online after at 11 AM CST on Fridays will ship the following business week.  When considering delivery times after an order is placed, please allow 1-3 business days to process your order. Courier delivery times do not include the day the order has been picked up from our warehouse. 

Orders that include "special order" items will not be shipped until the "special order" item arrives in our warehouse.

Please provide a street address if you choose "Free Shipping", Canpar or Purolator as your shipping method. 

• If you have a PO Box, Rural Range Road, Township Road or Site land location address, you must choose Canada Post as your shipping method.
• If your address is an apartment or condo, please include the buzzer number.

Both Canpar and Purolator shipments will require a signature upon delivery unless you have requested the shipment to be left at your front door with "no signature required". **  If you do not make this request and are not home to receive your order, an attempted delivery notice will be left at your front door.  The notice will indicate the depot where you can pick up your shipment.

**Please note that neither Petland nor the delivery service is liable for any lost or stolen packages if you have requested the shipment to be left at your front door.

Undeliverable packages:

Occasionally, we will have a package returned to us because it was undeliverable. When this occurs, we will issue a full refund for the price of the product plus taxes. Shipping charges are non-refundable.  If your order had "Free Shipping" the shipping charges incurred by Petland for your order will be deducted from the total product refund amount.

We can receive packages as undeliverable for the following reasons:

• Missing house number, unit number or buzzer number
• Missing street name, City, or province
• Incorrect Postal Code
• Failed delivery attempts or the item was not picked up from the local depot within 5-10 business days.
• Refused by the recipient.

Petland.ca customers have toll-free access to highly trained customer service reps for solutions to a variety of pet questions. Contact us with any questions or concerns.