Sunburst Soak n' Sprout Gourmet Natural Bird Treats

Feeding Guidelines:

Sprouting Steps

1.) Empty contents of package into a cup or bowl and do not discard package.
2.) Fill bowl with fresh water until seeds are covered in water. Let sit at room temperature for 24 hours.
3.) Rinse and drain seeds in a colander and let sit overnight.
4.) Repeat Step 3 each day until sprouts appear, usually between 48 to 72 hours. You may place a paper towel over the bowl while it sits.
5.) Place sprouted seeds back in original package, seal, and place in your refrigerator. Sprouted seeds can be stored in refrigerator for up to 7 days.

Sunburst® Treats can be fed in a separate treat dish or mixed with your pet’s daily food. Discard any unused portion before feeding again. Feed treats to not exceed 20% of your pet bird’s total daily food consumption. This helps ensure that your pet is receiving the required nutrients from its regular diet. We recommend one of Higgins® premium diets like inTune®, Sunburst® Gourmet Blend, Safflower Gold®, Mayan Harvest® and Vita Seed®. Be sure to try all the Sunburst® Natural Treat flavors!

Canada Post has begun the process of safely ramping up and stabilizing operations across the country. With a large, integrated network of processing plants, depots and post offices, stabilizing operations will take time and the company asks Canadians for their patience.

• Canadians should expect delivery delays through the remainder of 2024 and into January 2025.

Canpar has issued a delay in service notification due to increased shipment volumes and inclement weather in some areas.

Petland ships orders Monday through Friday (excluding statutory holidays).  We use Canada Post, Purolator & Canpar for delivery.  "Free Shipping" will usually be sent through Canpar Ground service.  Canpar Ground & Purolator Ground services do not have guaranteed delivery times and the shipping times will only be estimates.  

Orders made online after at 11 AM CST on Fridays will ship the following business week.  When considering delivery times after an order is placed, please allow 1-3 business days to process your order. Courier delivery times do not include the day the order has been picked up from our warehouse. 

Orders that include "special order" items will not be shipped until the "special order" item arrives in our warehouse.

Please provide a street address if you choose "Free Shipping", Canpar or Purolator as your shipping method. 

• If you have a PO Box, Rural Range Road, Township Road or Site land location address, you must choose Canada Post as your shipping method.
• If your address is an apartment or condo, please include the buzzer number.

Both Canpar and Purolator shipments will require a signature upon delivery unless you have requested the shipment to be left at your front door with "no signature required". **  If you do not make this request and are not home to receive your order, an attempted delivery notice will be left at your front door.  The notice will indicate the depot where you can pick up your shipment.

**Please note that neither Petland nor the delivery service is liable for any lost or stolen packages if you have requested the shipment to be left at your front door.

Undeliverable packages:

Occasionally, we will have a package returned to us because it was undeliverable. When this occurs, we will issue a full refund for the price of the product plus taxes. Shipping charges are non-refundable.  If your order had "Free Shipping" the shipping charges incurred by Petland for your order will be deducted from the total product refund amount.

We can receive packages as undeliverable for the following reasons:

• Missing house number, unit number or buzzer number
• Missing street name, City, or province
• Incorrect Postal Code
• Failed delivery attempts or the item was not picked up from the local depot within 5-10 business days.
• Refused by the recipient.

Petland.ca customers have toll-free access to highly trained customer service reps for solutions to a variety of pet questions. Contact us with any questions or concerns.